AI automation
We bring AI directly into your business processes: chatbots that handle customer requests, AI assistants that support your team, and tools for faster content generation. Routine tasks take minutes instead of hours, while complex questions are automatically passed to the right people.
AI Takes Over the Routine
Who It's For
For businesses where the team answers the same questions and writes the same texts every day.
- Small and mid-sized businesses
- Online stores and e-commerce
- Restaurants and cafés with delivery
- Support teams with high inquiry volumes
- Marketers and content teams
- Online schools and courses
- Teams short on hands for routine work
What You Get
AI that works directly inside your business processes, not as a separate tool or standalone toy.
- A chatbot that answers your customers
- AI replies to common questions
- Handover of complex questions to people
- An AI assistant for your team
- Generated texts and product descriptions
- Replies in several languages
- A trained team and documentation
Who It's For
For businesses where the team answers the same questions and writes the same texts every day.
What You Get
AI that works directly inside your business processes, not as a separate tool or standalone toy.
150
More than 150 projects have been realized87%
Customers remain for long-term cooperation21
Specialists in the teamWhat’s Included
Routine Audit
We find repetitive tasks that AI can handle instead of your people.
Chatbots
We launch bots on WhatsApp, Telegram, Instagram and your website, 24/7.
AI Replies
Instant answers to common customer questions, based on your own data.
Knowledge Base
We gather prices, terms and FAQs into one base for the AI to work from.
Human Handover
The bot passes complex questions to a manager with the full chat history.
AI Team Assistant
Helps your team quickly write emails, reports and customer replies.
Content Generation
Product descriptions, posts and copy in your style in minutes, not hours.
Document Processing
We automatically extract data from emails, requests and documents.
Quality Control
We test AI replies on real customer questions before launch.
Our Process
Routine Audit
We decide which tasks go to AI and where a person is needed.Knowledge Base & Scenarios
We collect your data, prices and FAQs and write reply scenarios.Setup & Testing
We configure bots and assistants and test them on real questions.Launch & Training
We launch, train your team and stay on for support.Why Clients Choose Us
What We Guarantee
- EU-based company with an EU-governed contract
- In-house team with no subcontracting
- One point of contact throughout the project
- Clear scope and pricing agreed upfront
- Accounts and source files registered to you
- Reliable support after project completion
What You Avoid
- Contracts with unclear legal standing
- Teams assembled from multiple freelancers
- Unnecessary back-and-forth for simple changes
- Unexpected charges or unapproved costs
- Accounts registered to the contractor
- Losing support once the project is complete
What We Guarantee
What You Avoid
About us
IT DEPARTMENT PRO is your digital partner for development and growth.We build websites and mobile apps, automate processes, grow businesses through search and social media, and provide remote staff for day-to-day tasks. Everything an IT department usually does, in one team — from idea and design to launch and ongoing support. Our team is based in Ukraine, with an office in the EU. We work with businesses in Ukraine, across Europe and beyond.
Our Services
