CRM Systems
We set up a CRM around your business processes: leads from every channel in one place, clear sales pipelines, automated workflows, and no lost customers. We work with your existing CRM or help you choose and implement the right system for your team.
All Customers and Deals in One Place
Who It's For
For businesses where customers get lost between messengers, spreadsheets and managers' memory.
- Small and mid-sized businesses
- Growing sales teams
- Online stores and e-commerce
- Beauty salons and medical clinics
- Real estate agencies
- Online schools and courses
- Teams that track customers in spreadsheets
What You Get
A CRM where every deal and every customer is visible — no manual copying.
- A CRM configured around your processes
- Sales pipelines with clear stages
- Leads from every channel in one place
- Customer profiles with full history
- Next-step reminders for managers
- Sales reports in a couple of clicks
- A trained team and documentation
Who It's For
For businesses where customers get lost between messengers, spreadsheets and managers' memory.
What You Get
A CRM where every deal and every customer is visible — no manual copying.
150
More than 150 projects have been realized87%
Customers remain for long-term cooperation21
Specialists in the teamWhat's Included
Sales Audit
We map how leads move, where customers get lost and what it costs you.
CRM Selection
We help you choose a CRM for your business, budget and team size.
Sales Pipelines
We set up deal stages from lead to payment, built around your process.
Customer Profiles
Fields, tags and full communication history for every customer in one place.
Lead Capture
Leads from your website, messengers and social media go straight to the CRM.
Data Migration
We carefully move customers and deals from spreadsheets or an old CRM.
Tasks & Reminders
Automatic tasks for managers at every deal stage, so nothing slips through.
Roles & Access
Each manager sees their own deals, while team leads see and control all.
Reports & Dashboards
Sales, conversion and each manager’s performance, clear at a glance
Our Process
Sales Audit
We study how you handle customers now and define what the CRM needs.CRM Setup
Pipelines, profiles, roles, tasks and lead capture built around your process.Migration & Testing
We migrate your data, test on real leads and fix any issues.Training & Launch
We train your team, hand over documentation and stay on for support.Why Clients Choose Us
What We Guarantee
- EU-based company with an EU-governed contract
- In-house team with no subcontracting
- One point of contact throughout the project
- Clear scope and pricing agreed upfront
- Accounts and source files registered to you
- Reliable support after project completion
What You Avoid
- Contracts with unclear legal standing
- Teams assembled from multiple freelancers
- Unnecessary back-and-forth for simple changes
- Unexpected charges or unapproved costs
- Accounts registered to the contractor
- Losing support once the project is complete
What We Guarantee
What You Avoid
About us
IT DEPARTMENT PRO is your digital partner for development and growth.We build websites and mobile apps, automate processes, grow businesses through search and social media, and provide remote staff for day-to-day tasks. Everything an IT department usually does, in one team — from idea and design to launch and ongoing support. Our team is based in Ukraine, with an office in the EU. We work with businesses in Ukraine, across Europe and beyond.
Our Services
